Web Help Desk Demo

Web help desk is available for a free fully functional trial for 14 days.

Web help desk demo.

Web help desk supports imap pop and exchange protocols for inbound e mail retrieval. A place for your customers to interact with your help desk. Find out more about whd product features install and user guides release notes and more in this knowledgebase. Admin to login as a service requester.

Web help desk whd provides you with affordable help desk ticketing and asset management. Web help desk is surprisingly affordable incredibly easy to use it help desk software with web based ticketing change management it asset management knowledge base and more. If you have any issues during your evaluation do not hesitate to reach out. 1 877 943 0008 usa canada toll.

1 510 279 2251 outside usa canada fax. Keep track of tasks including ticket assignment routing and escalation. Organize and prioritize tickets. However if your organization is seeking a more comprehensive solution solarwinds web help desk whd provides a full suite of services designed to elevate your help desk operations to the.

Almost all the time requests would get lost in the clutter. Search and browse the knowledgebase view status notifications. How can i provide better customer support. Eliminate the disconnect between service desk email requests and your ticket tracking all service submissions and requests captured within the web help desk can be updated by e mail to add notes change status attach files and even reassign to another technician.

Welcome to the web help desk online demo. A simple but powerful interface for your help desk staff to. Run reports and more. Inbound emails need no special attention.

Web help desk it ticketing system free version is ideal for smaller companies looking to take care of the fundamentals of service ticket management. Upon downloading the evaluation software you will be provided with access to a host of information made available in the solarwinds success center which will help you get up and running with the product. Prior to using of solarwinds web help desk we would only use email to receive support requests. It s so great our other non it support departments have begun using web help desk to keep them on track and on time.

Learn more online demo. Now we can see an exact number of open tickets at any given time. Web help desk centralizes and automates ticketing management tasks so you can better support your customers. Please feel free to chat with one of our sales representatives if you have any questions.