Pagination is enforced for methods that could return a large collection.
Web help desk api.
Developed by network and systems engineers who know what it takes to manage today s dynamic it environments solarwinds has a deep connection to the it community.
The api is based on the solarwinds web help desk rest api documentation for 12 2 0 found here.
Jitbit web based help desk ticketing system includes rest api that can be called from external apps inbound integration and api hooks that can call external apps outbound integration.
Rest api currently only allows authentication using following methods.
Authenticate username password api key session key create update tickets.
Jira server platform rest api.
To get started read the reference documentation.
Allows you to interact with the solarwinds web help desk rest api from you java applications seamlessly.
The jira service desk rest api uses pagination to conserve server resources and limit the size of responses.
I would recommend to consider using generic api keys for authentication.
The jira software and jira service desk applications have rest apis for their application specific features like sprints jira software or customer requests jira service desk.
The api address is.
For information about using commands instead of the web help desk console to manage tickets see the tickets section in the web help desk rest api guide we re geekbuilt.
When you make a request to a paged api the response will wrap the returned values in a json object with paging metadata as follows.
A java wrapper around the web help desk rest api.
Hosted or self installed doesn t matter.
All the below requests are paginated to return only 30 problems per page.
Https helpdesk url api where helpdesk url is the helpdesk application address.
This api helps you to view all the problems in your service desk.
Append the parameter page page no in the url to traverse through pages.
The web help desk application programming interface api supports the representational state transfer rest architecture for creating reading updating and deleting data in web help desk this architecture uses a url that uniquely identifies a web help desk resource such as a ticket or a ticket list with an http request method identifying an action to be taken on.
Program the rest api.
Web help desk rest api assistance needed solarwinds solutions are rooted in our deep connection to our user base in the thwack online community.
To view only specific problems that is those which match only the criteria you choose use the filters given below.
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